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Is the Garden Dog® Non-GMO?

Is the Garden Dog® Non-GMO? Yes, the Garden Dog ® is Non-GMO Project Verified. Menu

Is the Garden Dog® a limited time offer?

Is the Garden Dog® a limited time offer? The Garden Dog ® is a new menu item for Portillo's. Menu

Where can I order a plant-based Garden Dog®?

Where can I order a plant-based Garden Dog®? The Garden Dog ® is available at all locations. Menu

Can I order chili on the plant-based Garden Dog®?

Can I order chili on the plant-based Garden Dog®? Yes, you can add chili, however our chili contains meat.  Menu

Are your fries vegan?

Are your fries vegan? No. Our French fries are gluten-free and cooked in a blend of vegetable oil and beef tallow in their own designated fryer. However, the equipment used to filter the oil in the French fry fryer is shared with the fryers responsible for frying items that do contain gluten (i.e. b

Does the Garden Dog® contain soy?

Does the Garden Dog® contain soy? No, the Garden Dog ® does not contain soy.  Menu

Where can I order the Italian Beef Pizza?

Where can I order the Italian Beef Pizza? Head over to https://www.tastesofchicago.com to place your order to be shipped to you. Pizzas are  not available in the freezer section at your local Lou Malnati’s restaurant. Portillo's & Lou Malnati Italian Beef Deep Dish Pizza

Can you get this pizza at Portillo’s restaurants?

Can you get this pizza at Portillo’s restaurants? Pizzas are not available for purchase at Portillo's restaurants. Portillo's & Lou Malnati Italian Beef Deep Dish Pizza

I am not able to take the survey

I am not able to take the survey There is a 7-day window of time to take the survey after your visit.  Fry Survey

My code isn't working to take the survey

My code isn't working to take the survey If you are taking the survey within 7 days of purchase please check your code was entered correctly. If you are taking the survey after 7 days of purchase sorry the code is not valid to take the survey any longer.  Fry Survey

How do I access free Wi-Fi at Portillo’s?

How do I access free Wi-Fi at Portillo’s? To access free Wi-Fi at Portillo’s, you need to sign up for a Portillo’s Perks account. Once logged into your account, you can connect to the restaurant’s Wi-Fi. Our Restaurants

Can I use the Wi-Fi without a Portillo’s Perks account?

Can I use the Wi-Fi without a Portillo’s Perks account? No, guest access is not available. You must have a Portillo’s Perks account to connect to the Wi-Fi. Our Restaurants

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