What is on top of the hamburger buns? Our hamburger buns have a corn dusting on them, you can substitute them for a brioche bun or ask for no bun. Menu
Do the Ribs or BBQ sauce contain peanuts or peanut oil? Our ribs or BBQ sauce do not contain peanuts or peanut oil. Please check out our Allergen info here: https://www.portillos.com/nutrition/ Menu
Do you have a kids menu? Portillo's does not offer a kids menu, however we do have a very kid friendly menu that includes hot dogs, chicken tenders and every kid loves CHEESE FRIES! Menu
Where are your menu prices? In order to see the menu and prices for your specific location, please do select the location first from our website here: https://www.portillos.com/locations/ Menu
Is there pork or pork products in the chili? No, there is no pork or pork products in our chili. Menu
I love your yellow mustard, is this your own mustard? We actually use Woebers for our mustard. Menu
Do your hot dog or Hamburger buns contain any malt ingredients? Yes, both hot dog and hamburger buns contain malt in them. Menu
Why can't I order my Beef & Cheddar Croissant dipped? Sorry due to the nature of the croissant we are unable to dip it as it would fall apart. Menu
I need help placing an order You can call 855-472-1875 if you need assistance purchasing a gift card. Gift Cards
Help, I received an empty envelope. Please contact Customer Support: 1-855-472-1875 or portillos@buyatab.com Gift Cards
Is there a way to track my gift card? Only for expedited shipping orders do you receive a tracking number. Gift Cards
What is the cut off time to receive my card in 3 days? Orders must be placed by 1pm. Gift Cards