Search Results

How do I check the balance of a Gift Card?

How do I check the balance of a Gift Card? You can check your balance here or by calling 844-447-7251. You will need the pin number which is located under the grey scratch-off box on the back of the gift card. Gift Cards

How do I purchase a Gift Card?

How do I purchase a Gift Card? A gift card may be purchased online here at portillos.com or you can also purchase gift cards at any Portillo's or Barnelli's restaurant location. Gift Cards

How do I place a shipping order?

How do I place a shipping order? You can place a shipping order by clicking here . Please note that we only have an official partnership with Tastes of Chicago for shipping orders. Orders for shipping placed through any other website or vendor are not affiliated with Portillo's. Shipping

When will my Gift Card order be mailed?

When will my Gift Card order be mailed? If we receive an order by 1pm we will ship it out the next day. Gift Cards

How is the beef sold?

How is the beef sold? There are two ways to order Portillo’s Italian beef. If you’re looking for ready-to-serve buffet-style catering, order under the “Party Packages” category here . These Party Packages are full meals, including prepared Italian beef, hot gravy and wa

Can a Gift Card be used to purchase a shipping order?

Can a Gift Card be used to purchase a shipping order? Yes! You can use your gift card for your shipping order. Gift Cards

What payment options do you accept?

What payment options do you accept? The payment options are MasterCard, Visa, American Express and Discover cards. Gift Cards

Are you able to ship a combination package of Italian beef and hot dogs?

Are you able to ship a combination package of Italian beef and hot dogs? We are unable to modify or customize our packages at this time and do apologize for any inconvenience. The packages we do offer are available on our website. Shipping

Need Pricing or a quote for an event?

Need Pricing or a quote for an event? Because items and pricing are subject to change, this is the most accurate way to get real-time pricing. Click here , you will be directed to our ordering platform. Enter the city of the closest Portillo’s to your event. Look through the menu for current p

What is the Call Center Hours for catering assistance?

What is the Call Center Hours for catering assistance? 866-YUM-BEEF (866-986-2333) Our call center hours are CST Monday - Friday 9:00 am - 8:00 pm Saturday - Sunday 9:00 am - 6:00 pm Closed Thanksgiving Day and Christmas Day Catering

Need to cancel or modify order?

Need to cancel or modify order? Visit Portillos.com or call 866-YUM-BEEF (866-986-2333) at least 24 hours before delivery or pickup time. Due to inventory & labor costs, refunds are only available for orders canceled at least 24 hours in advance of the scheduled delivery or pickup. Caterin

How much advanced notice is required to place a catering order?

How much advanced notice is required to place a catering order? Take and Make beef, bread and peppers are always readily available for pickup at any of our restaurants with no notice required. For other orders we ask for 3-4 days' notice. Orders can be placed after this time but may be sub