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In what dollar amounts may I choose a Gift Card?

In what dollar amounts may I choose a Gift Card? Online gift cards can be purchased for the following amounts: $10,$25, $50, $75 & $100. If you wish to purchase for different dollar amount you may buy them at any of our locations for any dollar value from $5-100.  Gift Cards

Does Portillo's franchise?

Does Portillo's franchise? We love that you're a fan of Portillo's! However, all of our restaurants are managed by Portillo's - we do not franchise. Our Restaurants

Holiday Hours

Holiday Hours Thanksgiving Day we will be closed  and we will reopen with normal business hours on Friday. Christmas Eve, closing at 5:00 pm. Christmas Day we will be  closed  and we will reopen with normal business hours on December 26th. New Year's Eve we will be closing ea

Who are the people you have on the walls?

Who are the people you have on the walls? These are a few of our famous friends!  Our Restaurants

Do all of your locations look the same?

Do all of your locations look the same? No, that’s what makes Portillo's so special! All of our locations are different, some of our themes are Diner, Prohibition, 70's, Chicago and Garage check them all out!  Our Restaurants

Do you have any locations outside of the Chicago area?

Do you have any locations outside of the Chicago area? Yes! We currently have restaurants in 9 others states - California, Florida, Arizona, Wisconsin, Michigan, Indiana, Iowa and Minnesota and Texas.  Our Restaurants

I wanted to purchase an item that was hanging in one of your locations, can I?

I wanted to purchase an item that was hanging in one of your locations, can I? Sorry, we don't sell any of the items that are on our walls. Everything you see in our locations was carefully picked out for each location.    Our Restaurants

I need help placing an order

I need help placing an order You can call 855-472-1875 if you need assistance purchasing a gift card. Gift Cards

Help, I received an empty envelope.

Help, I received an empty envelope. Please contact Customer Support: 1-855-472-1875 or  portillos@buyatab.com Gift Cards

Is there a way to track my gift card?

Is there a way to track my gift card? Only for expedited shipping orders do you receive a tracking number. Gift Cards

What is the cut off time to receive my card in 3 days?

What is the cut off time to receive my card in 3 days? Orders must be placed by 1pm. Gift Cards

When do Promo cards start?

When do Promo cards start? Starting November 5, 2024 - December 26, 2024, for every $50 in gift card you purchase you will receive a $10 Promo card. Gift Cards

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