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Can I customize a salad for a group?

Can I customize a salad for a group? Yes, you can request items to be removed or left on the side for our salads.  Catering

Why do your Chocolate Eclair Cake and Italian Strawberry Shortcake need 24 notice??

Why do your Chocolate Eclair Cake and Italian Strawberry Shortcake need 24 notice?? Just like our Famous Chocolate cakes, our skilled team members will create from scratch your Chocolate Eclair Cake or Italian Strawberry Shortcake. Our secret recipe requires time to create and set for your event, so

Can you do a delivery with (3) part shifts/ early 3 a.m.-5 a.m. shift?

Can you do a delivery with (3) part shifts/ early 3 a.m.-5 a.m. shift? Our delivery spots do fill up quickly and we suggest you order as early as possible.   Deliveries are based upon distance and driver availability. Order setup is subject to driver availability and may incur additional fees.&

Does the catering salads come with bread?

Does the catering salads come with bread? No, the catering salads do not come with bread.   Catering

Do you have Boxed lunches?

Do you have Boxed lunches? We do offer fast packs which are pre-made sandwiches.  Catering

Do you have and cookies or dessert bar trays?

Do you have and cookies or dessert bar trays? We do not offer cookies or dessert bar trays at this time. Catering

Where can I order the Italian Beef Pizza?

Where can I order the Italian Beef Pizza? Head over to https://www.tastesofchicago.com to place your order to be shipped to you. Pizzas are  not available in the freezer section at your local Lou Malnati’s restaurant. Portillo's & Lou Malnati Italian Beef Deep Dish Pizza

Can you get this pizza at Portillo’s restaurants?

Can you get this pizza at Portillo’s restaurants? Pizzas are not available for purchase at Portillo's restaurants. Portillo's & Lou Malnati Italian Beef Deep Dish Pizza

Can I transfer my rewards to others?

Can I transfer my rewards to others? Sorry, your rewards are exclusively yours and can’t be transferred to someone else. Guest Services

How do I earn a FREE Large Fry?

How do I earn a FREE Large Fry? New members who sign up for Portillo’s Perks will receive a welcome offer sent to their mobile wallet just for signing up! You can redeem the offer with any Portillo’s purchase over $10. Guest Services

What are Portillo’s Perks badges?

What are Portillo’s Perks badges? Portillo’s Perks badges celebrate your love for all your Portillo’s favorites. Earn them based on what you order or how often you visit. Enjoy beef-worthy bragging rights, plus surprise offers along the way! Guest Services

When will my visit be counted?

When will my visit be counted? Your visit will show up on your account within 24 hours after it is earned. Guest Services

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