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We've hosted a fundraiser in the past, but my contact is not responding to my emails about hosting another fundraiser, what do I do?

We've hosted a fundraiser in the past, but my contact is not responding to my emails about hosting another fundraiser, what do I do? If you are trying to book another fundraiser or submit a request - all requests must be submitted online. This ensures the appropriate person receives your request. We

I uploaded the wrong form with my request, where do I send the correct forms?

I uploaded the wrong form with my request, where do I send the correct forms? Please respond to the email our team sent requesting the correct form and attach the necessary documentation. This will help us connect it to the correct account and team member. If you did not receive an email requesting

The person that scheduled our fundraiser is no longer our contact, how do we update the contact information?

The person that scheduled our fundraiser is no longer our contact, how do we update the contact information? Please send an email to fundraisers@portillos.com and include the previous contact's name and email if available, along with the Portillo's location/City and date. Fundraisers and Don

Where can I order the Italian Beef Pizza?

Where can I order the Italian Beef Pizza? Head over to https://www.tastesofchicago.com to place your order to be shipped to you. Pizzas are  not available in the freezer section at your local Lou Malnati’s restaurant. Portillo's & Lou Malnati Italian Beef Deep Dish Pizza

Can you get this pizza at Portillo’s restaurants?

Can you get this pizza at Portillo’s restaurants? Pizzas are not available for purchase at Portillo's restaurants. Portillo's & Lou Malnati Italian Beef Deep Dish Pizza

Can I transfer my rewards to others?

Can I transfer my rewards to others? Sorry, your rewards are exclusively yours and can’t be transferred to someone else. Guest Services

How do I earn a FREE Large Fry?

How do I earn a FREE Large Fry? New members who sign up for Portillo’s Perks will receive a welcome offer sent to their mobile wallet just for signing up! You can redeem the offer with any Portillo’s purchase over $10. Guest Services

What are Portillo’s Perks badges?

What are Portillo’s Perks badges? Portillo’s Perks badges celebrate your love for all your Portillo’s favorites. Earn them based on what you order or how often you visit. Enjoy beef-worthy bragging rights, plus surprise offers along the way! Guest Services

When will my visit be counted?

When will my visit be counted? Your visit will show up on your account within 24 hours after it is earned. Guest Services

Can I use more than 1 reward at a time?

Can I use more than 1 reward at a time? No, you can only use one reward per transaction. Guest Services

Can I scan multiple Portillo’s Perks cards during a visit?

Can I scan multiple Portillo’s Perks cards during a visit? No, you can only scan one Portillo’s Perks card per transaction. Guest Services

Can I scan my Portillo’s Perks card and pay with a gift card?

Can I scan my Portillo’s Perks card and pay with a gift card? Yes, you can scan your Portillo’s Perks card and pay with a gift card. Guest Services

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