When will the Lemon cake be available? Lemon Cakes, Lemon Cake Shakes and Strawberry Lemon Cake Shakes are available from April 1, 2025 - August 31st, 2025. Lemon Cake
What is a Jumbo Cheese Sauce? Our famous cheese sauce served family-style. Enough for the French Fry Fast Pack or Onion Ring Fast Pack order. Ordering
Which locations have inside dining? All of our restaurant locations, except Joliet, IL., offers inside dining. Our Restaurants
When did Portillo's open? We opened our first location in 1963 in Villa Park, IL. Want to learn more about our history, check it out here: https://www.portillos.com/our-history/ Our Restaurants
Where can I get the Lemon Cake? You can get Lemon Cake at any of our restaurants. Lemon Cake
Where can I go to place a delivery order? We offer the option to place a delivery order with Portillo's through our website www.portillos.com, the Portillo's app. Ordering
Can I get the Lemon Cake shipped? Sorry no, the Lemon Cake is too delicate to make the shipping journey. Lemon Cake
What are your restaurant's hours of operation? Most of our restaurants are open from 10:30am - 10pm but do vary by location. Please select your desired location for its hours here : www.portillos.com/locations Our Restaurants
How can I place a pickup order? Visit portillos.com and click on "order now", then select "inside pickup". Ordering
I’m looking to place an order, what is the best way to do this? All takeout orders can be placed online. The best way is to place your order directly on the Portillo’s website or Portillo’s App for the best dill! Ordering
How early can I place an order? All takeout orders can be placed up to 45 days in advance. To place your takeout order in advance, please visit our website portillos.com, or download our Portillo’s App. Ordering
I don’t have a cell phone/way to get online. How can I place my order in advance? We are happy to place your order upon arrival; we have team members available to assist you once you arrive. We will work quickly to place and prepare your order for you. Ordering