How do I check the balance of a Gift Card? You can check your balance here or by calling 844-447-7251. You will need the pin number which is located under the grey scratch-off box on the back of the gift card. Gift Cards
How do I purchase a Gift Card? A gift card may be purchased online here at portillos.com or you can also purchase gift cards at any Portillo's or Barnelli's restaurant location. Gift Cards
Is there nutritional information available? Yes, please visit this page to view our nutritional and allergen information. Menu
When will my Gift Card order be mailed? If we receive an order by 1pm we will ship it out the next day. Gift Cards
Do you sell your BBQ sauce or any of your dressing in a jar? Yes, we do sell our BBQ sauce, House dressing, Cesar dressing, and our new Giardiniera Sauce at our restaurants. Menu
Can a Gift Card be used to purchase a shipping order? Yes! You can use your gift card for your shipping order. Gift Cards
What is a Jumbo Cheese Sauce? Our famous cheese sauce served family-style. Enough for the French Fry Fast Pack or Onion Ring Fast Pack order. Ordering
What payment options do you accept? The payment options are MasterCard, Visa, American Express and Discover cards. Gift Cards
Do you have gluten free pasta or buns? Sorry, we do not offer gluten free breads or pastas. You can order the items as a nudie or without bun. Menu
Where is the nutritional information? Portillo's Nutritional and Allergen information can be found here. Menu
Where can I go to place a delivery order? We offer the option to place a delivery order with Portillo's through our website www.portillos.com, the Portillo's app. Ordering
What is the Portillo's Garden Dog®? The Garden Dog ® is our new plant-based hot dog made with 100% plant-based protein. Menu