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Where can I order a plant-based Garden Dog®?

Where can I order a plant-based Garden Dog®? The Garden Dog ® is available at all locations. Menu

Why was the line/wait-time so long when there are only a few items on the menu?

Why was the line/wait-time so long when there are only a few items on the menu? We have a condensed kitchen which can only produce so much food at one time and accommodates only a few team members. We guarantee that our team members are working hard to get your order made as fast as they can. 

Can I order chili on the plant-based Garden Dog®?

Can I order chili on the plant-based Garden Dog®? Yes, you can add chili, however our chili contains meat.  Menu

Are your fries vegan?

Are your fries vegan? No. Our French fries are gluten-free and cooked in a blend of vegetable oil and beef tallow in their own designated fryer. However, the equipment used to filter the oil in the French fry fryer is shared with the fryers responsible for frying items that do contain gluten (i.e. b

Can you get this pizza at Portillo’s restaurants?

Can you get this pizza at Portillo’s restaurants? Pizzas are not available for purchase at Portillo's restaurants. Portillo's & Lou Malnati Italian Beef Deep Dish Pizza

Where can I order the Italian Beef Pizza?

Where can I order the Italian Beef Pizza? Head over to https://www.tastesofchicago.com to place your order to be shipped to you. Pizzas are  not available in the freezer section at your local Lou Malnati’s restaurant. Portillo's & Lou Malnati Italian Beef Deep Dish Pizza

When is the Beef Bus® going to Peach Tree, GA?

When is the Beef Bus® going to Peach Tree, GA? After the polling ended, we hit unforeseen local & state roadblocks preventing us from coming to Georgia. We would love to get the Beef Bus ® to Peach Tree City one day. Unfortunately, there are currently too many permitting conditions that we c

How do I become a Portillo’s Perk member?

How do I become a Portillo’s Perk member? Joining is easy! Sign up at portillos.com/perks and add the Perks card to your mobile wallet Portillos Perks

What is Portillo's Perks?

What is Portillo's Perks? Portillo's Perks is our reward program that lets you earn and redeem delicious perks. Every visit brings you closer to exclusive rewards, badges, and surprise offers. Portillos Perks

Where do I see my badges?

Where do I see my badges? Once you earn a badge, it will appear on the front of your Portillo's Perks card in your mobile wallet. You can track your badge progress by viewing the back of your Perks card. Open your mobile wallet, click your Portillo’s Perks card, and tap the 3 dots in the t

How do I download my Perks card?

How do I download my Perks card? Once you enroll in Portillo's Perks, you will receive a text message or email to download your Perks card to your mobile wallet. You can also find a link to download your Perks card in the account settings page at portillos.com/login . Portillos Perks

What counts as a visit?

What counts as a visit? Any online, in-restaurant, or drive-thru order with a sub-total over $5 counts as a Perks visit. Be sure to scan your Perks Card at checkout to ensure your visit is counted. If you’re ordering online, make sure you are logged into your account.   Portillo

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