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I think my check should be more, what do I do?

I think my check should be more, what do I do? Please respond to your fundraiser approval email and your contact will work with you to investigate. Can't find your original email? Email fundraiser@portillos.com . Fundraisers and Donations

Do we need a Form-W9 for a donation request?

Do we need a Form-W9 for a donation request? Donation Requests do not require a Form-W9, but do require proof of non-profit status. Uploading a copy of your 501-c3 status or tax exemption will satisfy this requirement. Fundraisers and Donations

Do I need to be a non-profit organization to host a fundraiser or request a donation?

Do I need to be a non-profit organization to host a fundraiser or request a donation? Yes. Fundraisers and Donations

How often can I schedule a fundraiser with Portillo's?

How often can I schedule a fundraiser with Portillo's? No more than once a month. Fundraisers and Donations

What if I don't have an EIN number to complete the W-9 form?

What if I don't have an EIN number to complete the W-9 form? If you do not have an EIN number, you can use your Social Security Number instead. Donations under $600 will not be taxed. However, we do not recommend this as the applicant is personally responsible for any funds earned/received. Fundrais

Can we do a fundraiser night with the Beef Bus®?

Can we do a fundraiser night with the Beef Bus®? Unfortunately, no. We cannot host fundraiser nights with the Beef Bus ® . Fundraisers and Donations

I submitted a request but want to change the date, what should I do?

I submitted a request but want to change the date, what should I do? First, check the calendar to make sure your new desired date is available. To do this, visit the application form, scroll down and select the location and then click the date selector and look for the date you're interested in

We've hosted a fundraiser in the past, but my contact is not responding to my emails about hosting another fundraiser, what do I do?

We've hosted a fundraiser in the past, but my contact is not responding to my emails about hosting another fundraiser, what do I do? If you are trying to book another fundraiser or submit a request - all requests must be submitted online. This ensures the appropriate person receives your request. We

I uploaded the wrong form with my request, where do I send the correct forms?

I uploaded the wrong form with my request, where do I send the correct forms? Please respond to the email our team sent requesting the correct form and attach the necessary documentation. This will help us connect it to the correct account and team member. If you did not receive an email requesting

The person that scheduled our fundraiser is no longer our contact, how do we update the contact information?

The person that scheduled our fundraiser is no longer our contact, how do we update the contact information? Please send an email to fundraisers@portillos.com and include the previous contact's name and email if available, along with the Portillo's location/City and date. Fundraisers and Don

Is the Garden Dog® Vegan?

Is the Garden Dog® Vegan? All of the Garden Dog’s ingredients are vegan. While we cook it on the same char-grill as we cook meat, the section of the grill used for the Garden Dog ® is dedicated only to the Garden Dog ® . However, we cannot guarantee that the Garden Dog ® will not come into con

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