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Holiday Hours

Holiday Hours Thanksgiving Day we will be closed  and we will reopen with normal business hours on Friday. Christmas Eve, closing at 5:00 pm. Christmas Day we will be  closed  and we will reopen with normal business hours on December 26th. New Year's Eve we will be closing ea

Does Portillo's franchise?

Does Portillo's franchise? We love that you're a fan of Portillo's! However, all of our restaurants are managed by Portillo's - we do not franchise. Our Restaurants

Do you have any locations outside of the Chicago area?

Do you have any locations outside of the Chicago area? Yes! We currently have restaurants in 9 others states - California, Florida, Arizona, Wisconsin, Michigan, Indiana, Iowa and Minnesota and Texas.  Our Restaurants

Do all of your locations look the same?

Do all of your locations look the same? No, that’s what makes Portillo's so special! All of our locations are different, some of our themes are Diner, Prohibition, 70's, Chicago and Garage check them all out!  Our Restaurants

Who are the people you have on the walls?

Who are the people you have on the walls? These are a few of our famous friends!  Our Restaurants

I wanted to purchase an item that was hanging in one of your locations, can I?

I wanted to purchase an item that was hanging in one of your locations, can I? Sorry, we don't sell any of the items that are on our walls. Everything you see in our locations was carefully picked out for each location.    Our Restaurants

Where do I pick up my food inside?

Where do I pick up my food inside? Find the large red "PICK UP" shelves located inside the restaurant. Your food will be displayed alphabetically by your first initial.  Ordering

Do you have curbside pickup?

Do you have curbside pickup? Sorry no, we do not offer curbside pickup.  Ordering

Where can I order the Italian Beef Pizza?

Where can I order the Italian Beef Pizza? Head over to https://www.tastesofchicago.com to place your order to be shipped to you. Pizzas are  not available in the freezer section at your local Lou Malnati’s restaurant. Portillo's & Lou Malnati Italian Beef Deep Dish Pizza

Can you get this pizza at Portillo’s restaurants?

Can you get this pizza at Portillo’s restaurants? Pizzas are not available for purchase at Portillo's restaurants. Portillo's & Lou Malnati Italian Beef Deep Dish Pizza

What are Portillo’s Perks badges?

What are Portillo’s Perks badges? Portillo’s Perks badges celebrate your love for all your Portillo’s favorites. Earn them based on what you order or how often you visit. Enjoy beef-worthy bragging rights, plus surprise offers along the way! Guest Services

Can I transfer my rewards to others?

Can I transfer my rewards to others? Sorry, your rewards are exclusively yours and can’t be transferred to someone else. Guest Services

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