When will my visit be counted? Your visit will show up on your account within 24 hours after it is earned. Guest Services
Can I use more than 1 reward at a time? No, you can only use one reward per transaction. Guest Services
Can I scan multiple Portillo’s Perks cards during a visit? No, you can only scan one Portillo’s Perks card per transaction. Guest Services
How do I earn the Frequent Feaster badge? Visit Portillo’s three times within the first 30 days of getting your First Bite Badge to earn the Frequent Feaster badge. Guest Services
How do I earn the Seasonal Sipper badge? Order at least three seasonal shakes within a calendar year to earn the Seasonal Sipper badge and earn a reward. Guest Services
How do I earn a FREE Large Fry? New members who sign up for Portillo’s Perks will receive a welcome offer sent to their mobile wallet just for signing up! You can redeem the offer with any Portillo’s purchase over $10. Guest Services
Can I scan my Portillo’s Perks card and pay with a gift card? Yes, you can scan your Portillo’s Perks card and pay with a gift card. Guest Services
How do I earn the Local Legend badge? The Local Legend badge is reserved for the top guests at each Portillo’s location based on visits from the previous month. Guest Services
How do I earn the Top Dog badge? Visit Portillo’s 12 times within a calendar year to earn the Top Dog badge. It’s the ultimate reward for our most loyal fans! Guest Services
Can I redeem the reward and have my transaction counted as a visit? Absolutely! As long as your sub-total is $10 or more after redeeming the reward, it will count as a visit. Guest Services
How do I earn the First Bite badge? The First Bite badge is awarded after your very first visit as a Portillo’s Perks member. It’s our way of saying, “Welcome to the family!” Guest Services
How do I access free Wi-Fi at Portillo’s? To access free Wi-Fi at Portillo’s, you need to sign up for a Portillo’s Perks account. Once logged into your account, you can connect to the restaurant’s Wi-Fi. Our Restaurants