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For late night weddings and events, is there a food minimum requirement to order the fountain?

For late night weddings and events, is there a food minimum requirement to order the fountain? Yes, if you're ordering the fountain for a late night wedding snack, there is a $1,000 minimum of food that needs to be ordered. The fountain costs $250. We recommend it only runs for one hour at your

How long can the fountain run at my event?

How long can the fountain run at my event? We recommend it only runs for one hour at your event.  Late Night Wedding Catering

Does the fountain need to be plugged in?

Does the fountain need to be plugged in? Yes, there must be an outlet close to fountain set up. Please make sure your venue has a designated spot for the fountain and food set up. Extension cords are not recommended. Late Night Wedding Catering

How do I prep the fountain?

How do I prep the fountain? Our team will set up the fountain. The Fountain must be pre-heated 5-7 minutes before pouring cheese sauce. We will need to have a flat surface that is located next to a plug. We do not recommend using extension cords. Once the cheese sauce is poured into bottom basin, th

How do I add more cheese sauce

How do I add more cheese sauce Should more cheese sauce need to be added after the driver has left, more can be poured from the package into the basin.  Caution: Do not overfill the basin. Late Night Wedding Catering

Can I order the Late night delivery without the Fountain?

Can I order the Late night delivery without the Fountain? Yes, of course. Please call our Catering Team at 866-YUM-BEEF (866-986-2333) and select option 3 to learn more. Late Night Wedding Catering

My code isn't working to take the survey

My code isn't working to take the survey If you are taking the survey within 7 days of purchase please check your code was entered correctly. If you are taking the survey after 7 days of purchase sorry the code is not valid to take the survey any longer.  Fry Survey

I am not able to take the survey

I am not able to take the survey There is a 7-day window of time to take the survey after your visit.  Fry Survey

I didn’t receive my code for a Free Fry?

I didn’t receive my code for a Free Fry? Please contact us , so we can make it right.  Fry Survey

What is Portillo's Perks?

What is Portillo's Perks? Portillo's Perks is our reward program that lets you earn and redeem delicious perks. Every visit brings you closer to exclusive rewards, badges, and surprise offers. Portillos Perks

How do I become a Portillo’s Perk member?

How do I become a Portillo’s Perk member? Joining is easy! Sign up at portillos.com/perks and add the Perks card to your mobile wallet Portillos Perks

What do I get?

What do I get? As a new member, you’ll get a free large fry for signing up, earn special badges for your visits, free cake on your birthday, and surprise offers throughout the year!  Portillos Perks

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