Can you do a delivery with (3) part shifts/ early 3 a.m.-5 a.m. shift? Our delivery spots do fill up quickly and we suggest you order as early as possible. Deliveries are based upon distance and driver availability. Order setup is subject to driver availability and may incur additional fees.&
Can I customize a salad for a group? Yes, you can request items to be removed or left on the side for our salads. Catering
Does the catering salads come with bread? No, the catering salads do not come with bread. Catering
Do you have Boxed lunches? We do offer fast packs which are pre-made sandwiches. Catering
Do you have and cookies or dessert bar trays? We do not offer cookies or dessert bar trays at this time. Catering
What is Portillo's Perks? Portillo's Perks is our reward program that lets you earn and redeem delicious perks. Every visit brings you closer to exclusive rewards, badges, and surprise offers. Portillos Perks
How do I become a Portillo’s Perk member? Joining is easy! Sign up at portillos.com/perks and add the Perks card to your mobile wallet Portillos Perks
What do I get? As a new member, you’ll get a free large fry for signing up, earn special badges for your visits, free cake on your birthday, and surprise offers throughout the year! Portillos Perks
Where do I see my badges? Once you earn a badge, it will appear on the front of your Portillo's Perks card in your mobile wallet. Portillos Perks
How do I download my Perks card? Once you enroll in Portillo's Perks, you will receive a text message or email to download your Perks card to your mobile wallet. You can also find a link to download your Perks card in the account settings page at portillos.com/login . Portillos Perks
What counts as a visit? Any online, in-restaurant, or drive-thru order with a sub-total over $10 counts as a Perks visit. Be sure to scan your Perks Card at checkout to ensure your visit is counted. If you’re ordering online, make sure you are logged into your account. Portillos Pe
Can I earn Perks visits when I order through third-party platforms like DoorDash, Grubhub, or Uber Eats? Perks visits can only be earned by ordering directly through Portillo’s—whether in-restaurant, drive-thru, online at portillos.com or on the Portillo’s app. Orders placed throug