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How do I place a shipping order?

How do I place a shipping order? You can place an order by clicking here . Shipping

How do I cancel my order?

How do I cancel my order? Please call 630-581-0770 or Contact Us . All cancellation or change requests must include the billing name and the order number. Although we will make every effort to process your cancellation or change request, we cannot guarantee that we will be able to make the chan

My shipping address is wrong, how do I fix it?

My shipping address is wrong, how do I fix it? Please call Guest Services at 630-581-0770 or Contact Us  as soon as you notice the address is incorrect. We will need 2 business days to correct the issue. All requests need to include the order number and the new address change.  Shipping

Can I ship outside the United States?

Can I ship outside the United States? We are able to ship our products anywhere in the United States. We are not able to ship to Canada or outside the United States at this time.  Shipping

I need help placing an order.

I need help placing an order. If you need help placing an order, please call 866-YUM-BEEF, press 3 for Shop & Ship and press 1 to place a shipping order.  Shipping

Which days do you ship?

Which days do you ship? Food Orders: Sunday – No Arrivals Monday - No Arrivals Tuesday – Next Day Standard & Next Day Priority Wednesday – Standard 2-day, Next Day Standard, Next Day Priority Thursday - Standard 2-day, Next Day Standard, Next Day Priority Friday - Standard 2-da

What are your shipping options and prices?

What are your shipping options and prices? We use FedEx to handle our shipping needs, to best ensure delivery of fresh products. Standard shipping is 2 day (second business day). You select your order arrival date at order checkout. Other options next day or Saturday delivery may be availa

When will my order be shipped?

When will my order be shipped? You  select  the arrival date during  the  checkout  process.   We offer free shipping  for delivery  Wednesday – Friday  (excluding holidays) . Orders placed for same day  shipping  must be made before

When will my order be delivered?

When will my order be delivered? You are able to specify your preferred arrival date when placing your nationwide shipping order.  A package may arrive on or before your selected date. Although we try to schedule delivery for this date, we cannot guarantee these dates since delivery is con

Refunds and Cancellations

Refunds and Cancellations All orders are final sale and no refund will be given. If an item arrives damaged or spoiled, please fill out our contact form at C ontact Us  so we can assist. Shipping

Can a time frame be requested for delivery?

Can a time frame be requested for delivery? When placing the order, you pick the date of delivery. FedEx doesn't guarantee a time of delivery. Shipping

How do I send packages to more than one address?

How do I send packages to more than one address? When choosing a package it gives you the option of 'ship to' and the options 'myself' or 'other'. If 'other' is chosen please enter the recipients name in the box. Shipping

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