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How can I get the Beef Bus® at my event?

How can I get the Beef Bus® at my event? You can request the Beef Bus ® for your event here , someone from our catering team will reach out to you.  We receive a lot of requests for the Beef Bus ® and cannot accommodate every request. Beef Bus® Food Truck

Can I franchise a Portillo’s food truck?

Can I franchise a Portillo’s food truck? Portillo's does not franchise any of its locations, this includes its food truck(s). Beef Bus® Food Truck

Why can’t we purchase other Portillo's food items to be shipped?

Why can’t we purchase other Portillo's food items to be shipped? We continue to look at adding and testing items to be shipped all year. When an item has been completely tested it will be added to our shipping selections.  Shipping

Do you offer wholesale prices?

Do you offer wholesale prices? No, we do not offer discounts on our product.  Shipping

Why is there a limit to how many sandwiches I can order?

Why is there a limit to how many sandwiches I can order? The order cap is to help ensure that we are able to serve as many hungry fans as possible and to help keep the wait-times down. Due to the overwhelming excitement and support from our fans and the limited size of our kitchen and crew, each per

Do you still ship your ribs?

Do you still ship your ribs? Sorry, no we do not ship our ribs.  Shipping

How do I know if the date I'm interested in is available?

How do I know if the date I'm interested in is available? Once you select your preferred location from the drop down menu on the request form, click on the date selector. If the date is unavailable it will be marked out with a red "X". Fundraisers and Donations

Does Portillo's accept donation requests?

Does Portillo's accept donation requests? Due to the high volume of donation requests we receive, all requests are considered on a first come basis, and according to allocation for various areas.  All requests must be submitted two weeks in advance at www.portillos.com/good/ . Fundraisers and D

Can I host a fundraiser at more than one location on the same date?

Can I host a fundraiser at more than one location on the same date? Yes you can. However, you must submit a request for each location on the desired date and each location must reach $200 in sales to receive a giveback check from that location. Fundraisers and Donations

Does Portillo's promote fundraiser nights for the host organizations?

Does Portillo's promote fundraiser nights for the host organizations? No, we do not. Promoting the fundraiser is up to the organizer. Fundraisers and Donations

Do we need a Form-W9 for a donation request?

Do we need a Form-W9 for a donation request? Donation Requests do not require a Form-W9, but do require proof of non-profit status. Uploading a copy of your 501-c3 status or tax exemption will satisfy this requirement. Fundraisers and Donations

How do we know how much money we raised at our fundraiser?

How do we know how much money we raised at our fundraiser? An automated email will be sent to the original fundraiser organizer the afternoon after the fundraiser with your results.  Fundraisers and Donations

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