Why can’t we purchase other Portillo's food items to be shipped? We continue to look at adding and testing items to be shipped all year. When an item has been completely tested it will be added to our shipping selections. Shipping
Do you offer wholesale prices? No, we do not offer discounts on our product. Shipping
How do I track my order? All merchandise is shipped UPS ground and we do not send out tracking info for these items. Merchandise
How can I get the Beef Bus® at my event? You can request the Beef Bus ® for your event here , someone from our catering team will reach out to you. We receive a lot of requests for the Beef Bus ® and cannot accommodate every request. Beef Bus® Food Truck
How long does it take to get my order? All merchandise is shipped UPS ground which can take up to 5-7 days to receive. Merchandise
Do you still ship your ribs? Sorry, no we do not ship our ribs. Shipping
I see the Beef Bus® is coming to my city, how do I get it to my location or event? We already have a set schedule once a location is published, but you are welcome to request the Beef Bus ® for your event here , and someone from our catering team will reach out to you. Beef Bus® Food Truck
Can we do a fundraiser night with the Beef Bus®? Unfortunately, no. We cannot host fundraiser nights with the Beef Bus ® . Beef Bus® Food Truck
The website/socials said the Beef Bus® was going to be open, but when I arrived it wasn't there/was closed, what's the dill? Frankly , sometimes things happen that are out of our control and the Beef Bus ® has to wrap up early and roll out. When this happens, we do our best to accommodate the pe
Why can't I find the schedule for the Beef Bus® in advance? We will post the schedule as soon as we have it locked in. Some locations are first-come, first-served so we don't want to publish until we're in place. You should follow our Instagram and X for the most up-to-date infor
Can I do premade sandwiches? Yes, We offer our individually wrapped Fast Pack Sandwiches, in quantities of 8, here for a quick grab and go experience. Catering
How do I pre-order / order Catering? You can order catering here or give us a call at 866-YUM-BEEF. Catering