Do you have curbside pickup? Sorry no, we do not offer curbside pickup. Ordering
The recipient of the package I sent did not receive the "Gift Message" that I entered. The Gift Message is located on the FedEx Shipping Label that was affixed to the outside of the box containing the food at the bottom. Shipping
I ordered this as a gift and the recipient refused the delivery. Since the item is perishable, we are unable to re-ship or refund. Please let the recipient know that a gift is being sent their way before the scheduled date of delivery. Shipping
What sizes are available in the Crocs? • M4/W6 • M5/W7 • M6/W8 •  
Where can I purchase Portillo’s Crocs? https://www.portillos.com/crocs Merchandise
How Do I Return a Product? To return a product, please print and fill out the return slip found here . If you have any questions, please reach out to guestservices@portillos.com. Merchandise
The recipient of the package I sent did not receive the "Gift Message" that I entered The gift message is located on the FedEx Shipping Label that was affixed to the box containing the food. Shipping
Do you accept cash in the drive thru? Yes! Cash is accepted in the drive thru at all Portillo's restaurants. Ordering