Search Results

Can the beef and gravy be frozen after cooking it?

Can the beef and gravy be frozen after cooking it? For quality purposes we don’t suggest freezing the beef after its been heated or cooked. Menu

Can you purchase the bread used for your Italian beef sandwiches?

Can you purchase the bread used for your Italian beef sandwiches? Yes, we do offer this item to bring home alongside our famous Italian beef. This can be purchased in a restaurant or online but is unavailable for shipping as an individual item. Menu

What if I forgot to scan my card?

What if I forgot to scan my card? No problem! Call 866-YUM-BEEF and provide your receipt details to have the visit added to your account. Portillos Perks

Can I earn Perks visits when I order through third-party platforms like DoorDash, Grubhub, or Uber Eats?

Can I earn Perks visits when I order through third-party platforms like DoorDash, Grubhub, or Uber Eats? Perks visits can only be earned by ordering directly through Portillo’s—whether in-restaurant, drive-thru, online at portillos.com or on the Portillo’s app. Orders placed throug

Which items on your menu are Gluten free?

Which items on your menu are Gluten free? While we don’t have a separate gluten free menu, you are able to modify items to remove items containing gluten. Please check out our Nutritional and Allergen information here: https://www.portillos.com/nutrition/ Menu

Do you have a vegan menu?

Do you have a vegan menu? While we don’t offer a vegan menu, you can modify any of our salads to remove cheese or meat. We also offer our Garden Dog sandwich, as well as pastas at certain locations. Menu

Do offers expire?

Do offers expire? Yes, each reward has an expiration date listed on the back of your Perks mobile wallet card. Portillos Perks

How do I see my available rewards?

How do I see my available rewards? Check the back of your Perks card to view your available rewards. You can also see any rewards in your account when you check in at the restaurant counter or at a kiosk. Badge achievement rewards are sent via text and email and can be downloaded to your mobile wall

Where do I see my badge progress?

Where do I see my badge progress? You can track your badge progress by viewing the back of your Perks card. Open your mobile wallet, click your Portillo’s Perks card, and tap the 3 dots in the top right corner to view the back. Portillos Perks

Do you have plain buns for the hot dogs?

Do you have plain buns for the hot dogs? No, we only offer the poppy seed bun for our Hot dogs. Menu

Where do I see my badges?

Where do I see my badges? Once you earn a badge, it will appear on the front of your Portillo's Perks card in your mobile wallet. You can track your badge progress by viewing the back of your Perks card. Open your mobile wallet, click your Portillo’s Perks card, and tap the 3 dots in the t

What is on top of the hamburger buns?

What is on top of the hamburger buns? Our hamburger buns have a corn dusting on them, you can substitute them for a brioche bun or ask for no bun. Menu