I lost my Promo card. We are sorry they are not replaceable, please treat them like cash. Gift Cards
My promo card isn't working. Please do a balance inquiry on your card and that should activate the card for use. If you still need help please email us at Contact Us and include your card number. Gift Cards
Do Promo cards expire? Yes, they expire on 3/31/2026 Gift Cards
What can I use my promo card on? The promo card can be used like a gift card. Gift Cards
Who makes your Garden Dog®? The Garden Dog ® is crafted for Portillo's with 100% plant-based protein by Field Roast. Menu
What is the Portillo's Garden Dog®? The Garden Dog ® is our new plant-based hot dog made with 100% plant-based protein. Menu
How do you cook the Garden® Dog? The Garden Dog ® is char-grilled inside our restaurant. Menu
What allergens are in the Garden dog®? The Garden dog ® contains wheat. These hot dogs gain their protein punch from pea protein, so the Garden dog ® may not be suitable for guests with a peanut allergy. Menu
Where do I pick up my food inside? Find the large red "PICK UP" shelves located inside the restaurant. Your food will be displayed alphabetically by your first initial. Ordering
Is the Garden Dog® Non-GMO? Yes, the Garden Dog ® is Non-GMO Project Verified. Menu
Is the Garden Dog® a limited time offer? The Garden Dog ® is a new menu item for Portillo's. Menu
Does the Garden Dog® have artificial flavors? There are no artificial flavors in the Garden Dog ® . It gets all its crave-worthy flavor from plant-based ingredients that are seasoned and smoked to perfection. Menu