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Are there time restrictions for banquet rooms?

Are there time restrictions for banquet rooms? Each banquet event is 3 hours in duration. Please be aware that some restaurants may have restrictions on the availability of the party room, due to peak service times or holidays. Ask an Event Planner for further details.

Can a cake be brought in?

Can a cake be brought in? Yes, but prior approval is required. There is no cake cutting fee applied.

Can outside entertainment such as clowns, musicians, etc, be brought in for my event?

Can outside entertainment such as clowns, musicians, etc, be brought in for my event? Yes, we welcome any enhancement to our special events, however, due to various licensing regulations, prior approval is needed. *Please note that some entertainment will be approved on a discretionary basis.

What forms of payment do you accept?

What forms of payment do you accept? At select Portillo's locations: Deposits and final payments are accepted in the form of cash, American Express, MasterCard , Visa and Discover Network cards.

May I bring any personal decorations into the Banquet Room?

May I bring any personal decorations into the Banquet Room? Yes, additional decorations, such as centerpieces, banners, balloons, etc, are welcome with prior approval. Please be aware that we do not allow the use of staples, tacks, push pins, scotch tape or glue as adhesives. Masking tape and mounti

Does Portillo's franchise?

Does Portillo's franchise? No, we do not franchise.

Is there nutritional information available?

Is there nutritional information available? Yes, please visit this page to view our nutritional and allergen information.  Menu

Can I place an online order for my fundraiser?

Can I place an online order for my fundraiser? Yes, takeout and catering orders placed for PICKUP only on the designated fundraiser date, at Portillos.com and on the Portillo's app can be added to fundraisers. You MUST enter the unique location code provided on your fundraiser flyer in the "

Does Portillo's accept donation requests?

Does Portillo's accept donation requests? Donation requests can be made by visiting  https://www.portillos.com/good/ . Fundraisers and Donations

How do our Fundraisers work?

How do our Fundraisers work? Portillo's will donate 20% of the sales that your organization earns! The amount will be donated when someone comes in with your flyer (smart phone counts, too) or mentions your organization at checkout. Feel free to dine in, carry out, or go through the drive thru.

Do you have any locations outside of the Chicago area?

Do you have any locations outside of the Chicago area? Yes.  We have several restaurants outside of the Chicagoland area.   View our locations .

What are your restaurant's hours of operation?

What are your restaurant's hours of operation? Please contact the specific location by phone to get their hours, as they vary by restaurant.

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