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Where can I purchase Portillo’s Crocs?

Where can I purchase Portillo’s Crocs? https://www.portillos.com/crocs Merchandise

When is the Beef Bus® going to Peach Tree, GA?

When is the Beef Bus® going to Peach Tree, GA? After the polling ended, we hit unforeseen local & state roadblocks preventing us from coming to Georgia. We would love to get the Beef Bus ® to Peach Tree City one day. Unfortunately, there are currently too many permitting conditions that we c

When & Where are the tour stops?

When & Where are the tour stops? April 6 – Canal & Taylor (520 W. Taylor Street) April 13 – Oak Lawn (4020 W. 95th Street) April 20 – Bolingbrook (134 E Boughton Rd.) April 27 – Downers Grove (1500 Butterfield Rd.) May 4 – Naperville (1992 W. Jefferson) May 11 &ndas

What time will you be at the locations?

What time will you be at the locations? We will be in the parking lot from 4pm -7pm for every stop. 

Do I need tickets?

Do I need tickets? No! Just head over to one of our tour stops. 

What is the Dog House Tour?

What is the Dog House Tour? It's our 60th anniversary celebration, learn more here: https://www.portillos.com/60thanniversary/

When will the Lemon cake be available?

When will the Lemon cake be available? Lemon Cakes, Lemon Cake Shakes and Strawberry Lemon Cake Shakes are available from April 1, 2025  -  August 31st, 2025.  Lemon Cake

Will I be able to buy the merchandise online?

Will I be able to buy the merchandise online? Sorry, at this time its only going to be available at one of our stops, come visit us!

I am not able to take the survey

I am not able to take the survey There is a 7-day window of time to take the survey after your visit.  Fry Survey

Can I get the Lemon Cake shipped?

Can I get the Lemon Cake shipped? Sorry no, the Lemon Cake is too delicate to make the shipping journey. Lemon Cake

My code isn't working to take the survey

My code isn't working to take the survey If you are taking the survey within 7 days of purchase please check your code was entered correctly. If you are taking the survey after 7 days of purchase sorry the code is not valid to take the survey any longer.  Fry Survey

The recipient of the package I sent did not receive the "Gift Message" that I entered

The recipient of the package I sent did not receive the "Gift Message" that I entered The gift message is located on the FedEx Shipping Label that was affixed to the box containing the food.  Shipping

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