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Forgot Password

Forgot Password | Portillo's Menu Close Button   Search --> Forgot Password Enter the email address associated with your account and we will email you a link to reset your password. Enter a valid email address. Send Reset Password Instructions Email Sent Please check your email for instructi

Where can I find out if a menu item contains MSG?

Where can I find out if a menu item contains MSG? Please check out our Nutritional menu as MSG is listed.  Menu

Portillo's Survey

Portillo's Survey | Portillo's Menu Close Button   Search --> Portillo's Survey Your Portillo's experience matters to us. Please tell us your thoughts about your recent visit to get a free large fry with your next purchase! Close Portillo's Survey

Where can I find the next Beef Bus® stop?

Where can I find the next Beef Bus® stop? Follow @BeefBusOffical on X  and Instagram for regular updates.  Beef Bus® Food Truck

Celebrate Cinco de Mayo with the hottest new cocktail recipe—the Giardirita!

Celebrate Cinco de Mayo with the hottest new cocktail recipe—the Giardirita! At Portillo's, we believe giardiniera belongs on just about everything—so we mixed this quintessential Chicago-style condiment into a spicy, homemade margarita that brings the heat just in time for Cinco de Mayo! At Portill

Do you sell your BBQ sauce or any of your dressing in a jar?

Do you sell your BBQ sauce or any of your dressing in a jar? Yes, we do sell our BBQ sauce, House dressing, Cesar dressing, and our new Giardiniera Sauce at our restaurants.  Menu

Portillo’s Holiday Gift Guide 2023

Portillo’s Holiday Gift Guide 2023 The holidays are a special time to treat your family and friends to gifts that make them feel special. Portillo’s has gifts for everyone on your “good list” this year—from the die hard Chicagoan to the person always on the go, or the newest small fry in the family.

Does the food stay frozen?

Does the food stay frozen? The meat and gravy is shipped frozen, and other items are refrigerator cold. All packages are meant to arrive refrigerator cold. If you would like to have the meat and gravy arrive frozen we do offer overnight options. Shipping

When do I pay for my catering order?

When do I pay for my catering order? Payment is taken when you place the order in the app, online, over the phone. We accept Visa, Master Card, American Express, Discover Network and Portillo's Gift cards.  No personal checks are accepted. Cash is accepted for same day walk-in orders, howev

Where can I buy the merchandise?

Where can I buy the merchandise? The limited-edition merchandise is only available at one of our tour stops.  

What do I get?

What do I get? As a new member, you’ll get a free large fry for signing up, earn special badges for your visits, free cake on your birthday, and surprise offers throughout the year!  Portillos Perks

How do I see my available rewards?

How do I see my available rewards? Check the back of your Perks card to view your available rewards. You can also see any rewards in your account when you check in at the restaurant counter or at a kiosk. Badge achievement rewards are sent via text and email and can be downloaded to your mobile wall

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