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Can you order catering online?

Can you order catering online? No, you cannot order Portillo’s Home Kitchen catering trays, but you can place large orders, including Fast Packs. 

How do I check the balance of a Gift Card?

How do I check the balance of a Gift Card? You can check your balance here  or by calling 844-447-7251. You will need the pin number which is located under the grey scratch-off box on the back of the gift card.  Gift Cards

Promote a Fundraiser

Promote a Fundraiser | Portillo's Menu Close Button   Search --> Tips for promoting your fundraiser: Send an email to all parents, teachers, and community partners asking for their support. Utilize social media. Add your flyer to your page and create a Facebook event – invite all of your fri

Customer Service

Customer Service | Portillo's Menu Close Button   Search --> Customer Service Contact Us To contact Guest Services, please fill out this form or call us at 630-581-0770. Our hours are Monday-Friday 8am-6pm, Saturday-Sunday 9am-4pm. To contact our Catering Concierge Team, please fill out this

Can you purchase the bread used for your Italian beef sandwiches?

Can you purchase the bread used for your Italian beef sandwiches? Yes, we do offer this item to bring home alongside our famous Italian beef. This can be purchased in a restaurant or online but is unavailable for shipping as an individual item.  Menu

Portillo's Opens in Tampa, FL

Portillo's Opens in Tampa, FL The Portillo's in Tampa, Florida opened on September 26, 2016. On September 26, 2016, we opened our second Portillo's location in Florida. This Tampa restaurant is our 45th location. Portillo's fans joined us in the 1930's Prohibition-the

How to Order a Portillo's Italian Beef Sandwich

How to Order a Portillo's Italian Beef Sandwich Not sure how to order an Italian Beef sandwich? We’ve got you covered! Portillo’s offers endless ways to customize this Chicago classic and this guide breaks down everything you need to know to order like a pro. Wondering how to order an Italian Beef s

What is on top of the hamburger buns?

What is on top of the hamburger buns? Our hamburger buns have a corn dusting on them, you can substitute them for a brioche bun or ask for no bun.  Menu

Fundraiser FAQ

Fundraiser FAQ | Portillo's Menu Close Button   Search -->     Fundraiser FAQs 1. How do our fundraisers work? Portillo's will donate 20% of the sales that your organization earns! Yes, you saw right. 20%! The amount will be donated when someone comes in with your flyer (smart

Meet Tom: From Cashier to Portillo's Market Manager

Meet Tom: From Cashier to Portillo's Market Manager Learn about Tom’s growth and what he’s learned along the way as he progressed from working as a cashier to a market manager at Portillo's Portillo’s is a growing brand, and it’s important to us that our team members grow with us. That m

How do I see my available rewards?

How do I see my available rewards? Check the back of your Perks card to view your available rewards. You can also see any rewards in your account when you check in at the restaurant counter or at a kiosk. Badge achievement rewards are sent via text and email and can be downloaded to your mobile wall

Get Hooked on Portillo's NEW Breaded Whitefish Sandwich!

Get Hooked on Portillo's NEW Breaded Whitefish Sandwich! Introducing Portillo's newest menu item: The breaded whitefish sandwich! Available to order at all locations, or online now. Introducing Portillo’s newest menu item: The breaded whitefish sandwich! Our newest addition reel-y hits the spo

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