The nutritional and allergen information contained in our restaurants and on our website (www.portillos.com) were prepared by Nutritional Information Services (NIS). To create this information, we compiled ingredient lists, allergen listings, and nutritional data from our suppliers and distributors. We also conducted food tests using a nutrition analysis software program.
The information contained here is intended to serve as a guide for personal use – it is not a guarantee. This is our best effort to inform our valued customers about the contents of our food.
About Our Nutritional Information
Our nutritional information is meant to provide an estimate of the nutritional values associated with our menu items. Actual nutritional values for any given menu item may vary from the values listed here due to variations in product preparation, serving sizes, the fact that our menu items may be customized, the season of the year, sources of supply, and/or ingredient substitutions by our suppliers and distributors. Therefore, we cannot guarantee that the nutritional information provided here or at our restaurant locations is completely accurate as it relates to every menu item. Please note that customization of your order may affect the accuracy and/or completeness of the nutritional information provided.
To ensure that you have the most up-to-date information about our menu items, please check the nutritional information in our restaurants and on Portillos.com frequently, as we update the information regularly.
Portillo’s assumes no responsibility for errors in labeling or changes in the chemical or constituent composition of ingredients or prepared products used in recipes and menu items that are the direct or indirect result of the actions of the suppliers, distributors and purveyors of the ingredients and products used.
About Our Allergen Information
It is important to note that many allergens are present in our restaurants, including milk, egg, fish, peanut, tree nut, shellfish, soy, and wheat.
At Portillo's, we empathize with the challenges facing the families of people who have food allergies and who need to manage dietary sensitivities in their lives. When placing your order, please alert our order taker and manager to your food allergies or dietary restrictions.
Because we do not have separate kitchen equipment dedicated for the preparation of allergen-based food requests, foods may come into contact with one another during preparation, which is not reflected on the nutritional chart. Please consult your healthcare provider to determine the types of precautions you should take before enjoying any of our menu items.
Special Notes for Specific Food Allergies:
We understand that our guests have food sensitivities and allergies. We want to provide you with the information you need to enjoy Portillo’s wonderful food. Please note that our suppliers may change the formulation or substitute ingredients without notice. In addition, our products may come in contact with food allergens. Portillo’s does not assume any liability for reactions to food consumed. Please consult your healthcare provider to determine the types of precautions you should take before enjoying any of our menu items.
Fish and Seafood
- Our fried fish and fried chicken products share a fryer. Because of this, we cannot guarantee that your fried chicken sandwich has not come into contact with fish. Please take this into consideration when ordering fried chicken if you have a seafood allergy.
- Our French fries are gluten-free and cooked in their own designated fryer. However, the equipment used to filter the oil in the French fry fryer is shared with the fryers responsible for frying items that do contain gluten (i.e. breaded chicken, breaded fish, and onion rings). Please take this into consideration when ordering French fries if you are sensitive to gluten.
- Barnelli's only: The grilled chicken product used for select sandwiches and salads at Barnelli's contains gluten. This pertains ONLY to the hot grilled chicken product used on the Hot Grilled Chicken Caesar Salad and Grilled Chicken Nudie (served without a bun either on the side or as a sub to cold chicken on another salad). Note that cold chicken (served on the Chopped Salad, Chicken Pecan Salad, Poppyseed Fruit with Chicken Salad and Southwest BBQ Salad) served at Portillo's and Barnelli's AND the hot grilled chicken from Portillo's does NOT contain gluten.