How Do I Return a Product? To return a product, please print and fill out the return slip found here . If you have any questions, please reach out to guestservices@portillos.com. Merchandise
How do I check my delivery status? You will receive an email with the tracking number for FedEx in it, simply go to FedEx.com and track the package. If you don’t have your tracking number you can find it by visiting https://www.portillos.com/tracking/ Shipping
What is the Hot Dog Days of Summer promotion? The Hot Dog Days of Summer promotion is a special offer where guests can purchase a Chicago-style hot dog for just $1 with the purchase of an entree. It's available exclusively on Wednesdays in select markets – Arizona, California, Florida, and
Where is the $1 hot Dog promotion available? The $1 hot dog promotion is available exclusively in Arizona, California, Florida, and Texas restaurants.
When does the promotion start? The promotion starts on June 26th and will run this summer.
How can I place an order for the $1 hot dog promotion? You can place your order for the promotion any way you would normally order at Portillo's, including in the restaurant, through the drive-thru, via tableside QR code, or online through Portillo’s App or portillos.com.
What qualifies as an entrée for the promotion? Any entrée item from our Burgers, Beef, Hot Dogs, Sausage, Chicken, Fish, and Salad categories qualifies for the promotion. Yes, chicken tenders count as an entrée. No, side garden salad does not.
How can I participate in the promotion? The $1 Hot Dog offer is valid with the purchase of an entrée. To participate, simply visit a participating Portillo's location on Wednesdays during the promotion period and purchase an entree. You can then add a hot dog to your order for just $1.
Why is it only available in those markets/Why isn't it available at my restaurant? Our Hot Dog Days of Summer campaign is focused on select states in the Sunbelt where we're actively expanding and introducing Portillo's to new communities. While we understand the desire for the offer to be a
Is there a limit to how many $1 hot dogs I can order? Yes, there is a limit of 10. One $1 hot dog for each (1) entrée purchased.
Can I combine this promotion with other offers or discounts? The promotion cannot be combined with other offers or discounts.
I placed my order online/on the app, and I didn't get the $1 hot dog discount. What should I do? If you did not receive the $1 hot dog discount despite placing your order online or through the app, please reach out to our guest services via https://www.portillos.com/contactus/ or call 630-581-