Career Path | Portillo's


At Portillo’s, our main focus isn’t just on job title or position, but rather on finding people who possess qualities that further our family-like culture, embrace our energetic atmosphere, and appreciate our bounty of benefits. Get ready to climb the ladder and feel the power of building your Portillo’s resume! Many opportunities, experiences, and cake shakes await you!


Meet Tamana

Crew Member

The first step in turning your Portillo’s obsession into a profession is becoming a crew member! At Portillo’s, we pride ourselves on both our legendary food and our legendary service. And that superior service starts with our crew members! Whether you are part of the food production team building our hot dogs and salting our fries or have a guest services role greeting customers and rhyming order numbers, each position is an important piece in creating the perfect Portillo’s Experience!

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Restaurant Support Administrator & Student

Mastered the Golden Rules, the numerous food prep stations, and pleasing our guests? Let your obsession for your profession grow by becoming a Restaurant Support Administrator! In this position, you will be trusted with more responsibilities, such as money handling and leading orientation training for new team members. It’s truly a bun-believable opportunity!

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Meet Corinne

Crew Chief

If you’re looking to lead, the perfect position for you is Crew Chief! You’ll use the skills you learned from your time as a RSA and apply them to managing your own zone within the restaurant, ensuring stellar communication, teamwork, and food quality.

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Now that you are an expert on running the restaurant, the next step is to relish in your new responsibilities as a manager. Managers are in charge of creating schedules, inspecting facilities, organizing training and overseeing food supplies!

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Assistant General Manager

Hot dog! You’re climbing the ladder! Assistant General Managers are experts in planning, goal setting, executing, budgeting, and delegating. You always remain guest focused while honing the leadership traits of coaching, collaborating, and championing change.

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General Manager

General Managers are as golden as our famed fries! The GM fearlessly leads the restaurant team, ensuring Portillo’s perfection. As a GM, you are responsible for spearheading store marketing efforts, achieving sales goals, and embracing brand ambassadorship.

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Market Manager

As a Market Manager, you supervise an assigned number of stores to ensure they are all running smoothly and providing exceptional Quality, Service, Attitude, and Cleanliness. Working closely with both the store GMs and the Director of Operations, Market Managers make sure that each Portillo’s restaurant is cake shaking and baking through bi-monthly store inspections and overseeing management development!

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