Health and Safety Update from Portillo's: March 21, 2020

March 16, 2020

*Updated March 22, 2020*

Portillo’s Fans,

In this unprecedented situation, we’ve been led by one guiding principle - people are the heart of Portillo’s. With every decision that we make, we put our team members and guests first. Portillo’s is a family and we take that responsibility very seriously. And for our guests, please know that Portillo’s is still here for you. 

I don’t know about you, but in times of stress and turmoil, sometimes I need a little oasis of comfort and that’s what I want us to be for you. We are following the lead of all local health authorities and all Portillo’s restaurants are open for drive-thru, pickup, and delivery orders only, serving a limited menu. We will not offer dine-in at our restaurants at this time. All Portillo's locations will be closing at 10pm every day starting March 22nd.

We relish the opportunity to satisfy your Portillo’s cravings. Please head to our drive-thru or visit portillos.com to place a delivery order.

We take the health and well-being of our Team Members and our loyal guests seriously, and it’s a privilege to be able to bring you comfort during this difficult time. 

Warm regards,

Michael Osanloo
Portillo’s CEO 



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