Heart of Portillos | Portillo's

The Heart of Portillo’s defines our culture and beliefs. Our team members live our company values of Family, Greatness, Energy, and Fun every day by reminding us to be bun-believable, have fun, exude energy, and treat each other like family.

Our Purpose

We relish the opportunity to create lifelong memories by igniting the senses with unrivaled food and experiences.

Our Values

Portillo’s feels like home to our guests and we strive to create lifelong memories for them by displaying our values within our restaurants every day.

Family

Black and white photo of Portillo's staff hugging in a kitchen setting, wearing branded hats and uniforms.

We work together to make everyone feel at home, and we step up when someone needs help.

Greatness

Black and white photo of a worker applying condiments to hot dogs in a kitchen setting.

We're obsessed with being the best and work hard to continuously improve. Our greatness is rooted in Quality, Service, Attitude, and Cleanliness.

Energy

Black and white photo of Portillo's staff in uniforms behind a counter with checkered tiles, celebrating with raised arms. Visible signage includes W Van Buren St and Tasty Burgers.

We move with urgency and passion, while maintaining attention to detail.

Fun

Three smiling Portillo's employees in uniform, one waving, inside a restaurant. Black and white image with checkered wall tiles in the background.

We entertain our guests, we connect authentically, and we make each other smile.

We’re continually adjusting and doing what we can to protect our people. Which is why we started The Heart of Portillo’s Fund in June 2020. This charitable fund within the Portillo’s organization will provide emergency assistance to eligible Portillo’s Team Members facing financial hardship due to unavoidable situations.

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