Italian Beef Sandwich Kit (Serves 8-10)

Packaging has changed - it arrived in a 2lb. bag instead of a 1lb. bag and I was not able to use it all

I have been ordering the Italian Beef for years. They've made changes that I don't like. The bread used to be the same as what is served in the restaurants but not any more. They're smaller and just nothing special. The beef also used to be packaged in two packages. Now it only comes in one big one. I use one right away and freeze the other but that was much harder this time. I had to open the whole package, try to split it then seal in bags to freeze. Needless to say, I am very disappointed and won't have it shipped to my home again.

Unfortunately, Portillos decided to ship the Italian Beef Sandwich Kit (Serves 8-10) in a catering format. That means: All the beef in one package, no longer in two smaller packages. Therefore if only two people want sandwiches, you can’t save the other package for later….its one frozen block. The rolls are catering sized. I guess gone are the days you can actually order a regular sized sandwich from Portillos. Eh….just eat two or three of these….that’ll make up for one regular sized. Point is? Apparently no options for you, our loyal customers. Shipped to AR, but lived in Chicago for 56 years

First, I shipped to two nearby locations. Gifts to a couple of related families. One arrived in 2 days, and the other in 3 days. The difference is odd, because both deliveries were dispatched from the same regional shipping hub. "There was an issue with your delivery". You must schedule the use of this fine product with flexibility. The experience brings a lot of joy, but the outcomes are hindered by the uncertainty of the delivery services (This time FedEx).

We are from Indiana & since we moved to Texas we have had the Portillos beef sent to us each year on Halloween. It's been a tradition. Portillos is building a store very close to us & we are so excited to be able to go whenever we want. People in Texas do not know what they have been missing & I hope it's a hit with them so it stays open

We originally heard about this beef when we co-hosted a football dinner with a family from Chicago who had flown back with this beef for a Team Dinner in Derry, NH for 70+ high school football players… we all fell in LOVE with this in NH! We have ordered this Italian Beef Kit 2 times following that dinner, everyone says the same thing.. AMAZING ????

I was very disappointed in the change of packaging. I have ordered about 5 or 6 times over the last few years since moving from IL and have always been very satisfied. This order came with one package of beef (2.5 lbs.) instead of the usual two packages. With the two pack, I could open one for a few people or open two for a large group and not waste any beef. It gave us an option. Also the giardinara container was leaking due to the way it was packed. Also would like an option for MILD giardinara instead of HOT!

the small rolls are useless why a 4lnch beef sandwich when should be 6inch last order had the proper length bread who had this bright idea i have been eating your beefs since you opened your first store why the change last orderwas just fine this one not so much might not order again.

Haven't had Italian beef in ages when my brother told that Portillo's will ship I went on line to check it out and got my order with in 2 days. It was very good I have enough beef now for a while, as much as they sent out. The only thing we didn't like was the hot spicy Giardiniera to hot for our tast.

Quality has definitely gone down. The meat used to ship in 2 packages- I felt like the texture and taste was more consistent. This order almost seemed bland in comparison to past orders.

Please open Portillos in Atlanta. A lot of people from Chicago live there and will support it! We are huge fans! My sisters nieces and brother in law loved this order! Thank you

Always delicious

This was a solid Portillo's delivery, but the amount of product shipped has shrunk while the cost of it has stayed the same or increased. In particular, the rolls have gotten noticeable smaller, and the amount of gravy and beef seem to be smaller as well. If that doesn't bother you, then the package still scratches that Portillo's itch.

Your beef and pepper product is absolutely the best. Both gift recipients were pleased with product, packaging and delivery, THOUGH both were surprised about the one bag. Glad to see you product description is now updated.

Ordering Portillo's never disappoints. It is always nice to have a little piece of home once in a while.

A great sandwich, we have bought it 4 times for ourselves and sent it to 4 friends. Great quick dinner

I purchased the Italian Beef for my nephew for a gift. It is so hard to find good Italian Beef down here. He was shock when he received the box. He so it reminded him of being back at home on the South side of Chicago. Thank you Portillos for making it possible to be able to get it delivered.

Long time customer but very disappointed that they recently changed up the packaging thatuse to be delivered. One giant bag of meat and 16 mini-rolls does not cut it! Please go back to the original rolls and 1 lb packs of beef or you’ve lost a customer. Even your packaging says Italian Rolls!

We have bought these kits for years. The new packaging and rolls are disappointing. The quality has gone downhill. The price for this is just about not worth it.

The best products on the market i enjoyed it

I would prefer the meat to come in two smaller packages ( for 4sandwiches) rather than the one large frozen package. We do not make the entire order at one timd.

I'm struggling to live without a Portillos close enough to be a comfort food. We are begging you to look at the ROI in Stevensville, MD, as this small town sees millions of travelers on their way to the OCEAN, missing the best beef in America. They are a deprived people. Only you can make a difference in the lives of the millions missing out. BRING PORTILLOS TO THE EAST COAST FOR THE LOVE OF JESUS AN ALL THINGS HOLY!!!! WE NEED YOU!!!

Everything was great. Although I noticed all the beef came in a single package this time. This was a bummer cause we were forced to eat all the beef in a few days. The last time it came in 2 packages and we could keep the other have frozen to enjoy later in the year. Still delicious but the new packaging doesn't work for our needs.

I sent 2 orders, to Hampton NH and Royal Oak, MI. I grew up in Elmhurst IL near the original Portillos and whenever in town I always eat there at least once. The Italian beef is fabulous. The 2 gifts I set arrived still frozen and was enjoyed. I and both recipients were disappointedly surprised by the change in the single packaging of your meat. Your online site and the packages both described 2 1# bags of the meat - not 1 2# bag of beef. Love your product but disappointed in the change and seemingly a minor deception.

Long time customer but very disappointed that they recently changed up what use to be delivered. One giant bag of meat and 16 mini-rolls don’t cut it! Please go back to the original rolls and 1 lb packs or you’ve lost a customer.