The holiday season is fast approaching, and we’re gearing up for one of our busiest—and most exciting—times of the year! To make this season extra special for our guests, we’re expanding our team and hiring 15-20 Seasonal Catering Concierge Team Members.
This is a unique opportunity to be part of the magic that happens behind the scenes at Portillo’s while helping our guests enjoy their holiday celebrations with delicious food and top-notch service.
What Does a Seasonal Portillo’s Concierge Do?
As a Seasonal Catering Concierge and part of our Guest Service team, you’ll be the voice of Portillo’s, handling inbound calls, voicemails, and emails related to catering orders, Nationwide Shipping orders, and guest service requests. It’s a fast-paced role that offers variety and the chance to make a real impact during the holiday season. If you’re passionate about customer service and love the idea of helping guests plan their holiday gatherings, this role is for you!
Why Join Portillo’s for the Holidays?
Here’s why this seasonal role could be the perfect fit for you:
- Be the Face (and Voice) of Portillo’s: You’ll represent our brand, ensuring that every guest interaction reflects our commitment to great food and even greater service.
- Get Creative and Innovative: We’re looking for problem-solvers who thrive in a fast-paced environment and know how to communicate effectively, both in writing and over the phone.
- Hybrid Role Flexibility: After training, this role offers a blend of in-office work at our Restaurant Support Center three days a week, with the flexibility to work remotely two days a week. It’s the best of both worlds!
What We’re Looking For:
- Strong communication skills—both written and verbal.
- A creative, results-driven attitude.
- Ability to thrive in a dynamic, fast-paced environment.
- Passion for providing exceptional guest service.
Apply Today!
If you’re looking for a seasonal position that lets you be part of the Portillo’s family, we’d love to have you on board. Join us in spreading holiday cheer, one delicious order at a time!
Be part of the team that helps make this holiday season unforgettable for our guests.