We have been loyal Portillo's customer for YEARS. We no longer live in Illinois so every year we've had their beef and tamales shipped to us everywhere we've lived (Oregon, Pennsylvania, Tennessee). We love their tamales but HATE the packaging. Naturally, they arrive frozen. No problem. Ever since the Portillo's family sold the business, however, the tamales have been packed so tightly together that it is near impossible to separate them unless you cook all 10 (per package) at one time. Why make it more difficult for your customers?
Tom C, Shipped to Crossville, TN