Search Results | Portillo's
Food Bag Order Online

Search Results

Search Results
Previous 23 24 25 26 27 Next Page 25 of 74

Can I use a gift card, coupon or birthday club reward for my online order?

Can I use a gift card, coupon or birthday club reward for my online order? Yes! Log into your Portillo's account and you will see "Rewards available" if you have one. In the check out screen just select the reward you wish to use If you have a code just type the code number in the box

Who do I contact for an online order that was placed with Door Dash, Uber Eats or any other 3rd party delivery service?

Who do I contact for an online order that was placed with Door Dash, Uber Eats or any other 3rd party delivery service? If you have placed your order outside of our app or website, please do contact the service used for assistance.  Ordering

Who do I contact for an online order that is missing items or incorrect?

Who do I contact for an online order that is missing items or incorrect? We do suggest that you contact the location that you ordered from directly first. If you are unable to do so, please contact our Guest Services team to further assist here: Contact Us . Ordering

Do I need to create a Portillo's account in order to order online?

Do I need to create a Portillo's account in order to order online? No, if you are using our app you can select the option to "continue as guest." If you are ordering on our website, you will be able to enter your contact information at the checkout screen. Ordering

Can you label each item for group orders

Can you label each item for group orders At this time, we are unable to label items individually but look to offer this feature very soon.  Ordering

Help, your website has changed. How do I customize a menu item?

Help, your website has changed. How do I customize a menu item? Yes, we made it more user friendly. To customize an item click "customize" you can either remove standard toppings or build your own!  Ordering

How do I update my account?

How do I update my account? Once you log in click on the bottom of the screen "Update Account Settings". Ordering

Why can't I find a big beef?

Why can't I find a big beef? Click on Italian Beef sandwich and you will see Big Beef as your option. Ordering

What is a Jumbo Cheese Sauce?

What is a Jumbo Cheese Sauce? Our famous cheese sauce served family-style. Enough for the French Fry Fast Pack or Onion Ring Fast Pack order. Ordering

I just joined the Birthday Club, when will I get my birthday cake offer?

I just joined the Birthday Club, when will I get my birthday cake offer? Thank you for joining Portillo’s Perks Program. To receive your first birthday offer, you will need to join at least seven (7) days prior to your birthday. Your gift will be in your wallet. The birthday offer expires 7 da

I want to delete my account

I want to delete my account To deactivate your account Contact Us.  

I have a shared email address with my spouse, how do I add both of us to the birthday club?

I have a shared email address with my spouse, how do I add both of us to the birthday club? You will need to set up your spouse as the "child" to receive both birthday emails. You can do this by going to your "Settings", navigate to the Birthday Club section and add up to 3 "

Previous 23 24 25 26 27 Next Page 25 of 74
Close