What is the delivery area for delivery? The delivery range varies by location. To see if we deliver to your specific location, check out our app or https://portillos.olo.com and enter your address.
Can I place an order for delivery over the phone? Delivery orders are only available through pre-paid orders via portillos.com and our online ordering app. If you would like a Portillo's Home Kitchen catering order delivered and set-up buffet style, please call 866-YUM-BEEF.
When do fundraisers take place? Fundraisers are typically hosted Monday-Thursday evenings from 5-8pm. Fundraisers and Donations
I need to change/modify my fundraiser online, what do I do? Any changes/modifications require us to create a new order. You will need to re-enter the fundraiser code if making online modifications. Please note the codes are NOT automatically transferred over to the new order. Fundra
How do I make my fundraiser successful? Promote! Create a Facebook event, post on your website or send an email to your friends and family. Print the flyer that we send you and post them at relevant locations: Schools, Coffee Shops, Gyms. Fundraisers and Donations
How do I get the money we raised? We will send you a check within 30 - 45 days. Fundraisers and Donations
Where is the nutritional information? Portillo's Nutritional and Allergen information can be found here. Menu
Having problems using your Portillo's App? If your Portillo's app is no longer working, you may be using an outdated version that is no longer supported. Please download the latest version of our app in the iPhone or Google Play store.
How do I create a Portillo's online ordering account? You may create a Portillo's online ordering account by either downloading the app and following the on-screen instructions or by visiting here to set up a new account.
How do I change my Portillo's online ordering account? If you would like to edit your Portillo's account, please sign in here . In your web browser, click "Settings" in the top right corner or within your app click "More" in the bottom right corner and click on "Profile
What should I do if I cannot log into my account? Check your internet connection. In the Portillo's app or here , click "Log In" and click "Forgot Password" underneath the "Password" box. From there, please complete the following: 1. Enter the email address associat
What can I change in my account settings? You can edit your first name, last name, email, phone number, favorite location, password, notification preferences, delivery addresses, and add up to 3 kids for the Birthday Club.