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What is your delivery zone?

What is your delivery zone? The delivery range varies by location. To see if we deliver to your specific location, check out our app or click  here  to enter your address.  Delivery

What service do you use to deliver?

What service do you use to deliver? If you place your order directly with Portillo's, our delivery is serviced by Door Dash.  Delivery

I am a Door Dasher and had an issue with delivery

I am a Door Dasher and had an issue with delivery Please reach out to Door Dash driver support.  Delivery

Does Portillo's franchise?

Does Portillo's franchise? We love that you're a fan of Portillo's! However, all of our restaurants are managed by Portillo's - we do not franchise. Our Restaurants

Holiday Hours

Holiday Hours Thanksgiving Day we will be closed  and we will reopen with normal business hours on Friday. Christmas Eve, closing at 5:00 pm. Christmas Day we will be  closed  and we will reopen with normal business hours on December 26th. New Year's Eve we will be closing ea

Do all of your locations look the same?

Do all of your locations look the same? No, that’s what makes Portillo's so special! All of our locations are different, some of our themes are Diner, Prohibition, 70's, Chicago and Garage check them all out!  Our Restaurants

When did Portillo's open?

When did Portillo's open? We opened our first location in 1963 in Villa Park, IL.  Want to learn more about our history, check it out here: https://www.portillos.com/our-history/   Our Restaurants

Who are the people you have on the walls?

Who are the people you have on the walls? These are a few of our famous friends!  Our Restaurants

Do you have any locations outside of the Chicago area?

Do you have any locations outside of the Chicago area? Yes! We currently have restaurants in 9 others states - California, Florida, Arizona, Wisconsin, Michigan, Indiana, Iowa and Minnesota and Texas.  Our Restaurants

What time can I have the night wedding package delivered?

What time can I have the night wedding package delivered? The order must be within the delivery zone and delivered between 9pm-10:30pm Mon-Sun. Subject to availability. Late Night Wedding Catering

Who delivers the late night bites?

Who delivers the late night bites? Our skilled Catering Coordinator will deliver and set up your late night bites order.  Late Night Wedding Catering

How far in advance can I book the late night wedding catering page?

How far in advance can I book the late night wedding catering page? You must book 60 days in advance of your event date with a member of the Portillo's team via phone by calling 866-986-2333 and selecting option 3. Subject to availability.  Late Night Wedding Catering

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