Heart of Portillos | Portillo's
Heart of Portillos

The Heart of Portillo’s defines our culture and beliefs. Our team members live our company values of Family, Greatness, Energy, and Fun every day by reminding us to be bun-believable, have fun, exude energy, and treat each other like family.

Our Purpose

We relish the opportunity to create lifelong memories by igniting the senses with unrivaled food and experiences.

Our Values

Portillo’s feels like home to our guests and we strive to create lifelong memories for them by displaying our values within our restaurants every day.


Family Icon
Portillos Family Image

We work together to make everyone feel at home, and we step up when someone needs help.


Greatness Icon
Greatness Image

We're obsessed with being the best and work hard to continuously improve. Our greatness is rooted in Quality, Service, Attitude, and Cleanliness.


Energy Icon
Portillos Energy Image

We move with urgency and passion, while maintaining attention to detail.


Fun Icon
Portillos Fun Image

We entertain our guests, we connect authentically, and we make each other smile.

Heart of Portillos Fund

We’re continually adjusting and doing what we can to protect our people. Which is why we started The Heart of Portillo’s Fund in June 2020. This charitable fund within the Portillo’s organization will provide emergency assistance to eligible Portillo’s Team Members facing financial hardship due to unavoidable situations.