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FAQ's

General


General
Does Portillo's franchise?
The company is privately owned and does not franchise.
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Is there nutritional information available?
We don't have nutritional information available at this time.
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Does Portillo's accept donation requests?

Due to the high volume of donation requests we receive, all requests are considered on a first come basis, and according to allocation for various areas.  All requests must be submitted two weeks in advance and faxed to 630-954-5851, attn:  Donations.

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What are your restaurant's hours of operation?
Please contact the specific location by phone to get their hours, as they vary by restaurant.
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Do you have any locations outside of the Chicago area?
Yes.  We opened our first unit outside of Chicagoland in Buena Park, California in the fall of 2005, as well as a unit in Moreno Valley, California.  We also have a unit in Merrillville, Indiana.
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I would like to send my company's advertising/marketing proposal to Portillo's for consideration.  Where do I direct it?
Please forward your company information to our Corporate Office, 2001 Spring Rd., Oak Brook, IL. 60523.  We will review your information and contact you if necessary.  If the information does not meet our current needs, we will keep your information on file for future consideration.
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