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My shipping address is wrong, how do I fix it?

My shipping address is wrong, how do I fix it? Please call Guest Services at 630-581-0770 or Contact Us  as soon as you notice the address is incorrect. We will need 2 business days to correct the issue. All requests need to include the order number and the new address change.  Shipping

I need help placing an order.

I need help placing an order. If you need help placing an order, please call 866-YUM-BEEF, press 3 for Shop & Ship and press 1 to place a shipping order.  Shipping

Which days do you ship?

Which days do you ship? Food Orders: Sunday – No Arrivals Monday - No Arrivals Tuesday – Next Day Standard & Next Day Priority Wednesday – Standard 2-day, Next Day Standard, Next Day Priority Thursday - Standard 2-day, Next Day Standard, Next Day Priority Friday - Standard 2-da

What are your shipping options and prices?

What are your shipping options and prices? We use FedEx to handle our shipping needs, to best ensure delivery of fresh products. Standard shipping is 2 day (second business day). You select your order arrival date at order checkout. Other options next day or Saturday delivery may be availa

Refunds and Cancellations

Refunds and Cancellations All orders are final sale and no refund will be given. If an item arrives damaged or spoiled, please fill out our contact form at C ontact Us  so we can assist. Shipping

When will my order be shipped?

When will my order be shipped? You  select  the arrival date during  the  checkout  process.   We offer free shipping  for delivery  Wednesday – Friday  (excluding holidays) . Orders placed for same day  shipping  must be made before

When will my order be delivered?

When will my order be delivered? You are able to specify your preferred arrival date when placing your nationwide shipping order.  A package may arrive on or before your selected date. Although we try to schedule delivery for this date, we cannot guarantee these dates since delivery is con

Can a time frame be requested for delivery?

Can a time frame be requested for delivery? When placing the order, you pick the date of delivery. FedEx doesn't guarantee a time of delivery. Shipping

How do I send packages to more than one address?

How do I send packages to more than one address? When choosing a package it gives you the option of 'ship to' and the options 'myself' or 'other'. If 'other' is chosen please enter the recipients name in the box. Shipping

Do you ship to Alaska and Hawaii?

Do you ship to Alaska and Hawaii? Yes, it is sent Priority overnight and incurs an additional fee. The shipment still will arrive in 2 days. Shipping

How do I know my order is correct?

How do I know my order is correct? You will view your order confirmation page showing your address and what was purchased before you finalized your order. Once you click purchase, the order is finalized. Your order number and confirmation information will be emailed to you as well. Please make sure

I want to order this for a Christmas gift, when should I place my order?

I want to order this for a Christmas gift, when should I place my order? We would suggest you place the order in advance to arrive before the week of Christmas as FedEx has high demands at this time.  Shipping

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