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Portillo's Offers

Portillo's Offers | Portillo's Menu Close Button   Search --> Portillo's Offers $0.99 Beverage with Famous Five Offer: For a limited time, add one (1) regular sized fountain beverage for $0.99 with purchase of a Famous Five combo.  Valid only at Avon, Indy, Fishers, and Westfie

Need Pricing or a quote for an event?

Need Pricing or a quote for an event? Because items and pricing are subject to change, this is the most accurate way to get real-time pricing. Click here , you will be directed to our ordering platform. Enter the city of the closest Portillo’s to your event. Look through the menu for current p

What is the Call Center Hours for catering assistance?

What is the Call Center Hours for catering assistance? Call us toll-free at 866-986-2333 Our call center hours are CST Monday - Friday 8:00 am - 8:00 pm Saturday - Sunday 8:00 am - 6:00 pm Closed: Thanksgiving Day and Christmas Day   Catering

Need to cancel or modify order?

Need to cancel or modify order? Visit Portillos.com or call 866-986-2333 at least 24 hours before delivery or pickup time. Due to inventory & labor costs, refunds are only available for orders canceled at least 24 hours in advance of the scheduled delivery or pickup. Catering

How much advanced notice is required to place a catering order?

How much advanced notice is required to place a catering order? Take and Make beef, bread and peppers are always readily available for pickup at any of our restaurants with no notice required.  For other orders we ask for 3-4 days' notice. Orders can be placed after this time but may be sub

Do you honor tax-exemption?

Do you honor tax-exemption? Yes, we do. For catering orders, please email the letter to catering@portillos.com  before  placing the order. Be sure to name the file with your organization name and include in the email your contact information so we can confirm receipt and assist you in

Is the French bread included with the cost of the beef?

Is the French bread included with the cost of the beef? Our catering bread is a type of French bread and is sold separately. Each loaf yields (8) 4-inch pieces of bread.  Catering

Is it possible to purchase hot beef and or hot gravy?

Is it possible to purchase hot beef and or hot gravy? We do not combine the beef and hot gravy together in a tray because the beef will become tough.  The Party Packages are full meals, including pre-fluffed beef and hot gravy. They are quick to setup and serve your group easily, even if a

Is it possible to pick up my catering order through the drive-thru?

Is it possible to pick up my catering order through the drive-thru? No, it is not possible to pick up a catering order through the drive-thru. Much of the packaging we use is too large to pass through the window. We invite you to pick up inside at the catering counter. Catering

Where do I go to pick up my catering order?

Where do I go to pick up my catering order? In order to provide better and faster service, Portillo's now has designated pickup areas in all of our restaurants. This counter/shelf is usually located near the bar and dessert counter. Catering

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