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Can a cake be brought in?

Can a cake be brought in? Yes, but prior approval is required. There is no cake cutting fee applied.

May I bring any personal decorations into the Banquet Room?

May I bring any personal decorations into the Banquet Room? Yes, additional decorations, such as centerpieces, banners, balloons, etc, are welcome with prior approval. Please be aware that we do not allow the use of staples, tacks, push pins, scotch tape or glue as adhesives. Masking tape and mounti

Does Portillo's franchise?

Does Portillo's franchise? No, we do not franchise.

Is there nutritional information available?

Is there nutritional information available? Yes, please visit this page to view our nutritional and allergen information.  Menu

Can I place an online order for my fundraiser?

Can I place an online order for my fundraiser? Yes, takeout and catering orders placed for PICKUP only on the designated fundraiser date, at Portillos.com and on the Portillo's app can be added to fundraisers. You MUST enter the unique location code provided on your fundraiser flyer in the "

Does Portillo's accept donation requests?

Does Portillo's accept donation requests? Donation requests can be made by visiting  https://www.portillos.com/good/ . Fundraisers and Donations

How do our Fundraisers work?

How do our Fundraisers work? Portillo's will donate 20% of the sales that your organization earns! The amount will be donated when someone comes in with your flyer (smart phone counts, too) or mentions your organization at checkout. Feel free to dine in, carry out, or go through the drive thru.

Do you have any locations outside of the Chicago area?

Do you have any locations outside of the Chicago area? Yes.  We have several restaurants outside of the Chicagoland area.   View our locations .

I would like to send my company's advertising/marketing proposal to Portillo's for consideration. Where do I direct it?

I would like to send my company's advertising/marketing proposal to Portillo's for consideration. Where do I direct it? Please forward your company information to our Corporate Office, 2001 Spring Rd., Oak Brook, IL. 60523.  We will review your information and contact you if necessary.  If

Where can a Gift Card be used?

Where can a Gift Card be used? Portillo's gift cards can be used at all of our locations as well as online for catering, nationwide shipping, merchandise, and apparel. Gift cards can not be used to purchase more gift cards. Gift Cards

Can a Gift Card be used to purchase a shipping order?

Can a Gift Card be used to purchase a shipping order? Yes! You can use your gift card for your shipping order.  Gift Cards

When will my Gift Card order be mailed?

When will my Gift Card order be mailed? If we receive an order by 1pm we will ship it out the next day. Gift Cards

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