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What is the delivery area for delivery?

What is the delivery area for delivery? The delivery range varies by location. To see if we deliver to your specific location, check out our app or https://portillos.olo.com and enter your address. 

Can I edit my order after I placed my order?

Can I edit my order after I placed my order? If you placed an order for ASAP, your order cannot be changed, as it is already being made. If you placed an order for a future date or time, you can change your order via portillos.com or our app. 

Can I place an order for delivery over the phone?

Can I place an order for delivery over the phone? Delivery orders are only available through pre-paid orders via portillos.com and our online ordering app. If you would like a Portillo's Home Kitchen catering order delivered and set-up buffet style, please call 866-YUM-BEEF.  

I need to change/modify my fundraiser online, what do I do?

I need to change/modify my fundraiser online, what do I do? Any changes/modifications require us to create a new order.  You will need to re-enter the fundraiser code if making online modifications. Please note the codes are NOT automatically transferred over to the new order.  Fundra

When do fundraisers take place?

When do fundraisers take place? Fundraisers are typically hosted Monday-Thursday evenings from 5-8pm. Fundraisers and Donations

How do I make my fundraiser successful?

How do I make my fundraiser successful? Promote! Create a Facebook event, post on your website or send an email to your friends and family. Print the flyer that we send you and post them at relevant locations: Schools, Coffee Shops, Gyms. Fundraisers and Donations

How do I get the money we raised?

How do I get the money we raised? We will send you a check within 30 - 45 days.  Fundraisers and Donations

Where is the nutritional information?

Where is the nutritional information? Portillo's Nutritional and Allergen information can be found here. Menu

Having problems using your Portillo's App?

Having problems using your Portillo's App? If your Portillo's app is no longer working, you may be using an outdated version that is no longer supported. Please download the latest version of our app in the iPhone or Google Play store. 

How do I create a Portillo's online ordering account?

How do I create a Portillo's online ordering account? You may create a Portillo's online ordering account by either downloading the app and following the on-screen instructions or by visiting here to set up a new account. 

What is the Portillo's App?

What is the Portillo's App? The Portillo's app allows you to order food ahead of time and pick up inside the restaurant, or get it delivered. Search "Portillo's" in the iPhone or Google Play app store.

I am having trouble creating an account

I am having trouble creating an account If you encounter difficulties while registering for your Portillo's online ordering account, please do the following before attempting again. First, check your internet connectivity to ensure you have a strong internet connection. Second, if you are on a m

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