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Do you have any locations outside of the Chicago area?

Do you have any locations outside of the Chicago area? Yes.  We have several restaurants outside of the Chicagoland area.   View our locations .

How do our Fundraisers work?

How do our Fundraisers work? Portillo's will donate 20% of the sales that your organization earns! The amount will be donated when someone comes in with your flyer (smart phone counts, too) or mentions your organization at checkout. Feel free to dine in, carry out, or go through the drive thru.

I would like to send my company's advertising/marketing proposal to Portillo's for consideration. Where do I direct it?

I would like to send my company's advertising/marketing proposal to Portillo's for consideration. Where do I direct it? Please forward your company information to our Corporate Office, 2001 Spring Rd., Oak Brook, IL. 60523.  We will review your information and contact you if necessary.  If

Where can a Gift Card be used?

Where can a Gift Card be used? Portillo's gift cards can be used at all of our locations as well as online for catering, nationwide shipping, merchandise, and apparel. Gift cards can not be used to purchase more gift cards. Gift Cards

Can a Gift Card be used to purchase a shipping order?

Can a Gift Card be used to purchase a shipping order? Yes! You can use your gift card for your shipping order.  Gift Cards

Can I add a message to my order?

Can I add a message to my order? Yes! When in check out you can add a message.  Gift Cards

What payment options do you accept?

What payment options do you accept? The payment options are MasterCard, Visa, American Express and Discover cards. Gift Cards

Are you able to add money to a Gift Card?

Are you able to add money to a Gift Card? No, cards are not reloadable, you would need to purchase another one.  Gift Cards

Can you receive money back from a Gift Card?

Can you receive money back from a Gift Card? No, there is no cash back on gift cards Gift Cards

In what dollar amounts may I choose a Gift Card?

In what dollar amounts may I choose a Gift Card? Online gift cards can be purchased for the following amounts: $10,$25, $50, $75 & $100. If you wish to purchase for different dollar amount you may buy them at any of our locations for any dollar value from $5-100.  Gift Cards

Can you order everything off the menu online?

Can you order everything off the menu online? You can view the full online ordering menu by clicking  here .

When is my restaurant getting online ordering and delivery?

When is my restaurant getting online ordering and delivery? We currently offer online ordering at all of our restaurants. Delivery service is available at every restaurant via online ordering except Rockford, IL Normal, IL and Merrillville, IN. We expect to accept delivery orders at all of our resta

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