I’ve been ordering portillos for years and I will probably continue to do so, but this order fell way short of the mark. Unfortunately they ditched the buckets for bags to keep the gravy and mine was leaking upon arrival. Once heated up I found a couple small bits of plastic floating on top that had to be removed. The beef itself tasted ok, but was almost completely shredded and not the thin strips that I’m used to. All said, we only ate half of the order because it just wasn’t that great. Hopefully they fix these issues the next time I order or it may be the last.
Matt Crowder, Shipped to Highlands Ranch, Co